Professional Ticket System
Handle support requests like a pro. Create tickets with buttons or slash commands, organize by category, save transcripts, and manage everything with role-based access.
Ticket System Features
Organized support that makes your team more efficient.
Button & Slash Creation
Members can open tickets by clicking a button or using a slash command. Both methods are fully configurable.
Categories
Organize tickets into categories like "General Support", "Billing", "Bug Report", and more. Route tickets to the right team.
Role-Based Access
Control which support roles can see and manage specific ticket categories. Keep sensitive tickets private.
Auto Transcripts
When a ticket is closed, a full transcript is automatically generated and saved. Review past conversations anytime.
Claim System
Support staff can claim tickets to indicate they're handling the request. Prevents duplicate responses.
Custom Welcome Message
Set a custom message that appears when a ticket is created. Guide members on what information to provide.
Streamline Your Support
Give your community the support experience they deserve.